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Warranty/Return Policy

Customers may return merchandise within 30 days of the original purchase date. All returned items must be in "New" condition and be re-sellable. Defective Parts are covered by the "Manufacturers Warranty" only and are subject to their terms and conditions. All returned shipments must be pre-paid and must have an approved RGA number clearly written on the outside of the package. Please call for RGA number. Returns may be subject to a 15% re-stocking fee. The original shipping and handling charges will not be refunded.

Electrical parts are not returnable for any reason. Defective electrical items must be sent back to the manufacturer for warranty claims.

WARRANTY / DISCLAIMER
on AFRC Products Only

Autofab Race Cars Inc. will repair or replace any product found upon our inspection to be defective in materials or workmanship within 90 days from date of purchase to the original purchaser. Autofab Race Cars Inc shall have no obligation under the foregoing warranty where the defect is the result of improper or abnormal use, vehicle accident, improper or incorrect installation or maintenance, nor when the part has been repaired or altered in any way.

Autofab Race Cars Inc. hereby specifically excludes from any purchase any implied warranty of merchantability or implied warranty of fitness for a specific purpose or use. Any contingent, incidental, secondary or consequential damages of any kind whatsoever are not covered by this warranty. Some states do not allow exclusions or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific rights and you may be elegible for other legal rights which vary from state to state.   

To be eligible for warranty repair or replacement, all parts in question must be returned to Autofab Race Cars Inc. with an approved Returned Good Authorization (RGA) number supplied by Autofab Race Cars Inc. All returned goods must be shipped pre-paid and no Freight collect shipments will be accepted.

The buyer must understand that Autofab Race Cars Inc. does not have full knowledge of the intended use of the goods purchased. Parts may be exposed to many and varied conditions due to the manner in which they are installed and used. Autofab Race Cars Inc. makes no other warranties whatsoever, expressed or implied, oral or written to any purchasers, except that warranty above.


Dealer Info.

TERMS

Prepaid, Visa, Mastercard, Discover.  NSF checks, stop payment checks, chargebacks on credit cards, etc. are charged a $25 fee. 

DAMAGED SHIPMENTS / SHORTAGES

If a shortage is found within the shipment it must be reported to AFRC in writing within five (5) business days of receipt of shipment.  Claims should refer to the order number, invoice number, date of invoice, date of shipment, part number, description, and carton count.

DISCOUNTS

All discounts are based upon meeting buy-in criteria and annual sales figures.  Account purchases are reviewed on an ongoing basis.  If your discount is adjusted up or down, the adjustment only applies to purchases made after the adjustment.  All discounts are indicated on the invoice – no additional discounts are allowed.  AFRC assumes no responsibility for any pricing misprints.

Entire Line:

Discounted pricing on the entire AFRC product line must meet the following requirements - W/D pricing requires a $1,000 buy-in and $3,000 in annual purchases.  W/D II pricing requires a $7,500 buy-in and $15,000 in annual purchases.  M/D pricing requires a $10,000 buy-in and $25,000 in annual purchases. Individual items can also be purchased at an additional discount (W/D & W/D II levels ONLY) by purchasing at the given quantity’s listed in the price guide. Your discount level can be adjusted up if you meet the annual sales volume requirement of a greater discount level.  Resale or manufacturer’s tax exempt certificates are also typically required, however there are few exceptions.

Control Arm Line ONLY

Discounted pricing on the AFRC control arms and components product line ONLY must meet the following requirements – W/D pricing requires a $1,000 buy-in and $2,500 in annual purchases.  W/D II pricing requires a $5,000 buy-in and $5,000 in annual purchases.  M/D requires a $7,500 buy-in and $10,000 in annual purchases. Individual items can also be purchased at an additional discount (W/D & W/D II levels ONLY) by purchasing at the given quantity’s listed in the price guide. Your discount level can be adjusted up if you meet the annual sales volume requirement of a greater discount level. Resale or manufacturer’s tax exempt certificates are also typically required, however there are few exceptions.

ADVERTISING

It is the policy of AFRC to not publish prices below the current listed jobber price in advertisements and catalogs directed at retail customers.  Any action of non-compliance will be considered by AFRC as a voluntary forfeiture of wholesale account status by the customer.

RETURNS

All returns require a Return Materials Authorization (RMA) number.  Returns will not be accepted without the RMA number.  All authorized returns must have the RMA number on all cartons and shipping documents.  Freight charges are not refundable unless the merchandise is defective as determined by AFRC.  Any merchandise ordered in error is subject to a 15%, or $25.00 minimum restocking charge.  Modified or used products are not eligible for return.  Freight charges must be prepaid on all returns.  Refused orders will be charged a restocking fee, and the account will be placed on hold until all freight charges have been settled.  No returns are accepted after 30 days from the original invoice date.

DROP SHIPMENT POLICY

All drop shipment orders are subject to a $10.00 handling charge.

SHIPPING POLICY

Unless otherwise requested, all orders will be shipped by the most economical means available.  Request for air, or special truck handling may be arranged in advance.  Requests for RUSH or overnight orders will be honored whenever possible.  Additional costs, resulting from requested special handling, or order processing are the responsibility of the customer.  AFRC does not guarantee same day shipping, or the performance of any contracted freight carrier.  
 
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using UPS Ground Service. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method and your shipment’s destination. Our shipping charges are determined by the total weight of your order.

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options through USPS Global Express Mail.


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